Shipping Policy

At Indiyum, we value your trust and are committed to providing you with a smooth and reliable shopping experience. Our shipping policy is designed to ensure that your orders reach you quickly, safely, and in perfect condition. Please read the details below to understand how our shipping process works.

Order Processing

Once you place an order with us, our team immediately begins preparing it for shipment. All orders are carefully packed to maintain freshness and quality. We ensure that every item undergoes strict quality checks before leaving our facility. All orders are shipped within 72 hours of being placed, excluding weekends and public holidays. You will also receive an order confirmation email along with a tracking number once your package has been dispatched.

Delivery Timeframe

We aim to deliver your order as quickly as possible. After shipping, your package will typically arrive within 5–7 business days, depending on your location and the shipping partner’s schedule. Please note that delivery timelines may vary slightly during peak holiday seasons, special promotions, or due to unforeseen circumstances such as weather delays.

Shipping Charges

Shipping charges, if applicable, will be calculated at checkout based on your delivery address and order size. We also run promotions where free shipping may be available for specific order values.

Tracking Your Order

Once your order is shipped, you will receive tracking details via email or SMS. You can use this link to monitor the real-time status of your package until it safely arrives at your doorstep.

Delivery Issues

If your package is delayed, lost, or arrives damaged, please contact our customer support team immediately. We will coordinate with the shipping partner to resolve the issue as quickly as possible. In case of incorrect addresses or unsuccessful delivery attempts, the courier may re-attempt delivery or return the package to us.

Customer Support

Our customer service team is here to help you with any shipping-related queries. You can reach out to us via email or phone, and we’ll be happy to assist you.

At Indiyum, we understand how important timely delivery is for our customers. That’s why we promise order dispatch within 72 hours and delivery within 3–5 business days. Your satisfaction is our top priority, and we are dedicated to making your shopping experience with us as convenient and stress-free as possible.